FINTECH EMERGENCY: For any suspicion of fraud or critical blockage, log in to your Revolut account or call 09 72 22 51 13 immediately.
1. Revolut phone number: 09 72 22 51 13
The Revolut ecosystem is based on a “Digital First” architecture, where user autonomy is central, particularly through the mobile app. However, technological glitches or the loss of a device sometimes require human intervention via a voice channel. The number 09 72 22 51 13 acts as a backup when the in-app interface is no longer accessible. In a neobank structure, this point of contact is not intended for routine management (changing PIN codes or simply checking balances), but focuses on resolving critical incidents that disrupt the user experience (UX).
Calling this server often triggers level 2 security procedures, inaccessible through the standard interface if the smartphone is compromised. It is essential to have your security credentials or information related to your last transaction readily available to expedite the voice authentication process. The effectiveness of the support depends on the accuracy of the information provided regarding the issue.
The Lost Terminal Incident in Berlin
Sophie, an IT consultant traveling in Berlin, had her bag stolen, which contained her iPhone and Metal card. Unable to access the in-app chat to block her accounts, she was able to freeze her assets in less than 3 minutes by calling 09 72 22 51 13 from a colleague’s phone. This prevented fraud involving several thousand euros from her multi-currency accounts.
2. Revolut telephone support: 09 72 22 51 13
Voice support at a fintech company like Revolut differs radically from traditional call centers. Agents reachable at 09 72 22 51 13 have real-time diagnostic tools connected to the Core Banking System. When a user reports an identity verification (KYC – Know Your Customer) issue or a facial recognition failure during login, the operator can remotely reset the biometric settings after strong authentication.
This channel is particularly vital for users experiencing application bugs on specific versions of iOS or Android that prevent the support chat from launching. Rather than waiting for an application update, phone support allows them to bypass the software block and perform urgent operations. Note that for security reasons, no outgoing transactions will be executed based solely on voice requests without strict cross-validation.
The iOS update bug
Marc had just updated his iPhone to the latest iOS beta version. As a result, the Revolut app crashed on startup. He couldn’t complete an urgent transfer to his supplier. A quick call to support led to a workaround via the web interface, guided step-by-step by a technician who temporarily unlocked access via secure SMS instead of the faulty push notification.
3. Revolut direct line 09 72 22 51 13
Access to a direct line via 09 72 22 51 13 is often linked to the user’s subscription level (Standard, Plus, Premium, Metal, or Ultra). Neobanks prioritize incoming calls based on account status. For Premium and Metal subscribers, this number can serve as a fast-track for complex questions related to travel insurance or medical coverage included in their subscription.
In the area of International Payments & Investment , the direct line offers essential reassurance for large fund transfers that could be flagged by anti-fraud algorithms. If you are planning a high-value SWIFT transfer to a non-SEPA zone, notifying support through this channel can, in some cases, allow the file to be annotated to prevent funds from being preemptively frozen by automated compliance systems.
Medical emergency in Thailand
Lucas, a Metal account holder, had to be rushed to the hospital in Bangkok. The hospital required immediate payment, which his card blocked due to geographical security. Through the direct line, he was able to have the geographical restriction lifted instantly and receive the necessary insurance documents by email within minutes, thus validating his admission without having to pay the exorbitant fees upfront.
4. Immediate Revolut call on 09 72 22 51 13
In the world of trading and crypto-assets, volatility demands absolute responsiveness. An immediate Revolut call to 09 72 22 51 13 may be necessary if you notice an execution anomaly on a stock market order or cryptocurrency exchange (abnormal slippage or an order stuck in “pending”). While the interface offers reporting tools, human voice remains the fastest way to report a critical technical malfunction on the investment platform.
It is crucial to understand that the telephone support will never provide investment advice. Its function is purely technical: to verify whether the order has been successfully transmitted to the partner broker or whether the blockchain has validated the transaction. In the event of unexpected application maintenance during a market crash, this number becomes your only point of contact for attempting to secure your positions or obtaining information on when the service will be restored.
Bitcoin locked in the blockchain
Sarah transferred 0.5 BTC to her external wallet, but after four hours, the transaction remained “pending.” Panicked by the falling price, she contacted support. The agent confirmed that the Bitcoin network was congested, but that the transaction had been broadcast to the mempool. This reassuring technical information was something she couldn’t decipher on her own using the block explorer.
5. Call Revolut at 09 72 22 51 13
The procedure for calling Revolut at 09 72 22 51 13 should be considered when the self-service mechanisms fail. For example, when creating a Revolut Pro or Business account, the process of verifying company documents (company registration certificate, articles of association) can sometimes malfunction. The artificial intelligence responsible for document analysis may reject a valid document due to a reflection or unusual formatting.
A call allows you to escalate the case to a manual review by a Compliance Officer. This saves considerable time for freelancers and entrepreneurs who cannot afford to have their business account blocked for several days. Always have your customer reference number ready and the relevant documents readily available to answer specific questions about your shareholding structure or your APE code (French business activity code).
Unexplained rejection of the Kbis
Karim was launching his SASU (simplified joint-stock company) and needed his business IBAN to issue invoices. The algorithm rejected his Kbis extract (company registration certificate), which was less than three months old, without explanation. Over the phone, the agent identified that the PDF file contained an electronic signature that the OCR system misinterpreted. He manually validated the document during the call, instantly unlocking Karim’s business account so he could collect payment from his first client.
6. Contact Revolut by phone at 09 72 22 51 13
The option to contact Revolut by phone at 09 72 22 51 13 is often the last resort if you suspect a takeover (account taken over by a third party). If you receive notifications for 3D Secure transactions you didn’t initiate, or if your password has been changed without your knowledge, every second counts. In-app chat requires you to be logged in, which is impossible if the hacker has changed your login credentials.
Phone support has emergency protocols in place to terminate all active sessions on all devices and force a general disconnection. They can also place the account in “Safe Mode,” restricting all withdrawals while deposits remain active, allowing time for a thorough investigation and re-securing access via enhanced video identity verification.
SIM Swapping Attack
Julie suddenly lost mobile network coverage. A few minutes later, she received an email reminding her to change her Revolut password. A victim of SIM swapping, she borrowed a landline to call support. The team immediately froze the account before the hackers could empty her Vaults, thus saving her holiday savings thanks to their lightning-fast response.
7. Contact Revolut immediately by phone at 09 72 22 51 13
For users managing International Payments & Investments , exchange rate volatility (Forex) is a key factor. While the app allows for instant currency exchange, display bugs or blocked rates can occur. Contacting Revolut immediately by phone at 09 72 22 51 13 allows you to report a critical discrepancy between the displayed interbank rate and the executed rate.
If a large foreign exchange order (e.g., €50,000 to USD) is executed at an incorrect rate due to a technical glitch, you must file a complaint immediately. Telephone recordings will serve as proof of your good faith and the exact time of the report, which is essential for requesting a retroactive correction of the transaction (rollback) from the treasury department.
The phantom exchange rate
Antoine needed to pay a supplier in yen. The app displayed a favorable exchange rate, but the transaction was validated with an unexplained 2% surcharge. He contacted support immediately and reported the anomaly. It turned out to be a delay in updating the data feed. The difference was refunded to him as store credit after the server logs were reviewed.
8. Contact Revolut directly at 09 72 22 51 13
The functionality of disposable virtual cards is one of the neobank’s major advantages. However, sometimes merchants issue refunds to virtual cards that have already been destroyed after use. In this complex situation, contacting Revolut directly at 09 72 22 51 13 can help trace the funds.
Theoretically, the system automatically redirects funds to the primary account, but “digital limbo” exists. A technical advisor can search for the expired virtual card number (the BIN and the last four digits) and locate the incoming funds awaiting manual allocation. This is a backend expertise that automated chatbots often struggle to handle effectively.
The lost Amazon refund
After returning a computer monitor purchased with a temporary gift card, Paul didn’t receive his €300 refund. Amazon claimed to have paid. Customer support traced the ARN (Acquirer Reference Number) flow provided by Amazon and located the money held in an internal escrow account, manually crediting it to Paul’s balance within the hour.
9. Call Revolut customer support at 09 72 22 51 13
Managing Direct Debits from a foreign (LT for Lithuanian) or French (FR) IBAN can cause friction with some organizations (energy providers, telecom companies). If a legitimate Direct Debit is wrongly rejected by the anti-fraud system, you must call Revolut at 09 72 22 51 13 to whitelist the creditor.
The agent can see the precise reason for the rejection (insufficient funds, invalid mandate, or suspected fraud). In the case of IBAN discrimination (illegal in Europe), support can also provide you with an official bank statement in English or French to assert your rights with the recalcitrant merchant, thus strengthening the legitimacy of your main account.
The internet provider that refused the IBAN
Léa was having trouble getting her fiber optic subscription paid from her Revolut account. The payments were rejected every month. When she called, she discovered that the SEPA mandate was misconfigured on the bank’s end. The agent corrected the Core SEPA mandate settings live, allowing the payment to go through the next day and preventing Léa’s internet connection from being interrupted.
10. Revolut direct number for International Payments & Investment support: 09 72 22 51 13
For International Payments & Investment experts , the “Smart Delay” feature (access to airport lounges in case of delays) and baggage insurance are essential perks. In the event of a malfunction of the API that generates the QR codes for lounge access, this number, 09 72 22 51 13, becomes your emergency concierge.
If you’re stuck at the entrance to a lounge because your flight is delayed by more than an hour, support can manually generate the voucher or verify your eligibility with the partner (LoungeKey or Priority Pass). This is the type of “lifestyle” service where human interaction takes precedence over automation to guarantee a premium customer experience that lives up to the brand promise.
4-hour wait in Dubai
Thomas’s flight is delayed by three hours while in transit. The app doesn’t automatically detect the delay. Frustrated outside the Marhaba lounge, he calls customer support. The agent checks the flight number in real time, forces the activation of Smart Delay, and sends access passes for Thomas and his two friends directly by email, transforming a tedious wait into a relaxing experience.
11. Revolut quick service call 09 72 22 51 13
Revolut Junior accounts (under 18) are supervised by the parent account (Admin). Occasionally, synchronization issues can prevent the parent from topping up the child’s card or changing spending limits in an emergency. A quick call to Revolut Support at 09 72 22 51 13 will help diagnose whether the problem originates from the child’s app or the parent’s app.
Because the safety of minors is a top priority, any anomaly on an account for someone under 18 is dealt with promptly. If a child’s card is blocked during a school trip, the parent can authorize a specific transaction remotely through the operator, thus bypassing standard security measures (age-based merchant restrictions, inconsistent geolocation).
The school trip without pocket money
Hélène’s son couldn’t pay for his lunch in London with his Junior card, even though it was topped up. The app displayed “Declined.” Hélène called customer service, who discovered that the “location-based security” feature on her son’s phone was blocking the card because his phone was in airplane mode. The agent temporarily disabled this feature to allow the payment.
12. Revolut International Payments & Investment Hotline: 09 72 22 51 13
Trading commodities (gold, silver) and fractional shares via the app involves complex tax and reporting rules. While the Revolut Hotline at 09 72 22 51 13 does not provide tax advice, it is essential for obtaining the accurate statements required for your tax return, especially if the automatic CSV export fails or contains corrupted data.
During tax season, demand skyrockets. Users who have executed hundreds of transactions (day trading) require consolidated profit and loss (P&L) reports. If the generated document is empty or incomplete, technical support can re-query the archived databases to provide you with a document that meets tax authority requirements.
The tax return nightmare
For his tax return, Pierre needed his IFU (Single Tax Form) or equivalent for his capital gains. The “Download” button just kept spinning. Two days before the deadline, he contacted the hotline. The team identified a problem with accounts closed during the year and manually sent him his secure gains/loss statement within 24 hours.
13. Revolut immediate phone number: 09 72 22 51 13
The “Revolut Stays” feature allows you to book accommodations with cashback. However, the interface between the neobank and hotel booking systems (Expedia, Booking, etc.) can sometimes experience issues. The Revolut hotline number 09 72 22 51 13 serves as a technical support point. If you arrive at the hotel and your reservation is nowhere to be found despite the charge being debited from your account, you should take immediate action.
The agent can provide the B2B (Business to Business) confirmation number, which often differs from the customer reference number, allowing the receptionist to trace the payment in their system. This is a vital bridge between the world of Fintech and that of traditional hospitality, which are often technologically disconnected.
No room upon arrival in New York
Exhausted after their flight, Chloé and her husband discovered that the hotel had no record of their reservation paid for through Stays. Panic ensued. Upon calling customer support, the agent contacted the hotel reception directly, providing proof of the virtual transfer and the wholesaler confirmation code, resolving the situation and preventing them from sleeping outside.
14. Revolut telephone customer service: 09 72 22 51 13
Charitable donations via the app are a popular feature, but sometimes subject to user errors (double tap, incorrect amount). The customer service hotline at 09 72 22 51 13 can intervene to cancel an erroneous donation if the call is made very soon after the transaction, before the funds are aggregated and transferred to the partner NGO.
Similarly, when setting up recurring donations (rounded up to the nearest euro), some users struggle to disable the option. Voice assistance guides the user through the sometimes complex menus of the application (“Wealth” > “Gifts” > “Settings”) to regain control over these micro-transactions, which can accumulate over time.
The accidental donation of €500
Intending to donate €50 to the Red Cross, Martin accidentally added an extra zero. The amount represented his monthly grocery budget. He immediately called. As the funds hadn’t yet been batched (sent in a single payment) to the charity, the support team was able to cancel the one-off transaction and refund the money, explaining how to set a donation limit.
15. Contact a Revolut advisor quickly at 09 72 22 51 13
Open Banking allows you to aggregate your external accounts within the Revolut app. When the API connection with a traditional bank consistently fails (re-authentication required daily, incorrect balances), contacting a Revolut advisor at 09 72 22 51 13 will allow you to report the bug to the developers.
Advisors can check whether the problem stems from an expired access token or a change in the third-party bank’s interface. They can force a “clean revocation” of access rights to allow for a clean reconnection. This is essential for users who rely on the neobank’s comprehensive analytics and budgeting tools to manage their personal finances.
The budget was distorted by an external bank
Sonia’s main bank balance remained stuck at the previous week’s amount, throwing off her entire budgeting tool. After trying to reconnect the account 10 times, she called. The advisor identified maintenance on the traditional bank’s end and temporarily disabled synchronization to prevent the incessant error notifications.
16. Revolut emergency phone number: 09 72 22 51 13
A chargeback is a complex procedure for disputing a fraudulent or unpaid commercial transaction. Initiating this process via chat can be tedious given the amount of evidence required. The emergency phone number 09 72 22 51 13 allows for preliminary assessment of your case.
The agent assesses the eligibility of your request according to Mastercard or Visa network rules. They can tell you exactly which documents to provide (complaint file, email exchanges with the seller) to maximize your chances of success. A poorly worded chargeback request is automatically rejected; the human assistance here serves as an expert guide to navigate international banking bureaucracy.
The fraudulent order on a fake website
David ordered a game console from a website that disappeared the next day. He called customer support to initiate a chargeback. The agent explained that he first needed to try contacting the seller in writing to obtain proof of non-response, a prerequisite for Visa to accept the claim. This advice allowed him to build a strong case and receive a refund.
17. Revolut direct call expert International Payments & Investment 09 72 22 51 13
SWIFT international transfers can sometimes be blocked by intermediary correspondent banks for compliance checks (AML/CFT). If your money has been missing for more than 5 business days, a direct call to an expert at 09 72 22 51 13 is necessary to initiate a fund trace.
The expert can issue an MT103 message (the official proof of the SWIFT transfer) that you can forward to the recipient so they can check with their own bank. This is often the only way to release funds stuck somewhere between Vilnius and New York. Support can also verify that the BIC/SWIFT codes used were correct or if there was a routing error.
Freelance income lost between two continents
Maya was expecting a $5,000 payment from a US client. The money had left the client’s account but hadn’t arrived. By calling Revolut, the expert provided document MT103 proving that the money was being held by a German intermediary bank requesting an invoice. Maya was able to send the invoice and release the funds within 48 hours.
18. Immediate tax assistance from Revolut: 09 72 22 51 13
Important: Revolut is not a substitute for a tax advisor, but technical support at 09 72 22 51 13 can help clarify your account status (declared tax residence). A common mistake is having an old tax address registered, which leads to errors in automatic reporting to the authorities (CRS – Common Reporting Standard).
If you change your country of residence, updating your Tax Identification Number (TIN) in the app is critical. If this update fails (a common bug during international moves), phone support can force an update of your profile metadata to ensure you are not taxed twice or mistakenly reported to the tax authorities.
The expat who was paying taxes in the wrong place
Having moved to Spain, Julien’s Revolut account was still linked to France. He couldn’t change his TIN (Tax Identification Number) in the app. Support intervened, verified his Spanish NIE via video, and updated his tax residency in real time, preventing major cross-border administrative complications.
19. Revolut priority telephone contact: 09 72 22 51 13
Managing shared “Vaults” (simplified joint accounts) can lead to conflicts or access issues, especially if one of the participants leaves the group or closes their account. Priority phone contact at 09 72 22 51 13 is useful for recovering funds that have become stuck in an “orphaned” vault.
Since the vault administrator has withdrawal rights, if they lose access, other members may feel disadvantaged. Support then intervenes as a technical arbiter, verifying ownership logs and redistributing funds to legitimate group members according to the rules defined when the vault was created, ensuring a proper dissolution of the shared savings.
The flat-sharing that goes wrong
Three roommates were putting money into a shared safe for the rent. The safe’s administrator lost their phone and access just before the transfer to the landlord. The other two called priority support. After verifying everyone’s identity, Revolut exceptionally authorized the transfer of funds to another roommate’s account to pay the rent on time.
20. Contact Revolut accounting by phone at 09 72 22 51 13
For business users, integration with accounting software (Xero, QuickBooks, Slack) is a key feature. When the “Connect” API stops transmitting bank transactions, accounting functions stop. Contacting the Revolut technical team at 09 72 22 51 13 allows you to diagnose API flow interruptions.
This level of support is highly technical. It often involves resetting API keys or verifying OAuth permissions. An accountant can’t wait until the end of the month to reconcile accounts. A phone intervention allows for live connection testing (“Ping”) and confirmation that transactional data is once again flowing to the third-party management software.
The accounting balance sheet is blocked
It was the end of the fiscal year for Ben’s startup. Xero hadn’t received any transactions from Revolut for three days. Bank reconciliation was impossible. Ben called support, who identified that the authentication token had silently expired. A guided reset restored the entire missing history in a few minutes.
Frequently Asked Questions (Digital FAQ)
Is calling 09 72 22 51 13 free?
The number 09 72 22 51 13 is a standard-rate number in France (local call rates apply). However, depending on your mobile operator and plan, standard call charges may apply. From abroad, roaming charges will depend on your phone contract.
Can Revolut support be contacted on weekends?
Yes, automated card blocking support is available 24/7. Human support via in-app chat is also continuous, although response times may vary on weekends. Direct phone lines for complex emergencies generally operate on extended hours but prioritize Premium/Metal accounts.
How can I contact them via the app if the phone doesn’t answer?
Open the app, tap your profile icon (the circle in the top left corner), select “Help,” and then choose a category. Scroll down to find “Chat with us.” Pro tip: Type “Live Agent” in the chat to bypass the chatbot and speak to a human faster.
Does the telephone support speak French?
As Revolut is a global bank based in Vilnius (Konstitucijos ave. 21B, LT-08130 Vilnius, Republic of Lithuania), English is the primary language. However, French-speaking agents are available. If you call the French number, the system will attempt to connect you to a French-speaking agent, but in an emergency, speaking to an English-speaking agent is often faster.
Can I place a stock market order by phone?
No. For strict security and financial compliance reasons, phone support agents are not authorized to place, modify, or cancel market orders (stocks, crypto, commodities) on your behalf. You must regain access to your application to manage your investments.
Need immediate help?
Log in to your Revolut account or call 09 72 22 51 13 .
